The Majority of small and medium business owners do not understand the importance of hosting within their own country. There are numerous benefits for small businesses that come from hosting within Australia:
Firstly, and most obviously your data will be served to your customers much faster than if it were hosted in the United States or Europe, like the majority of online businesses seem to be.
Secondly, support will be run according to your local time. While most hosts these days offer 24/7 support they are only capable of offering immediate Level 1 help. Level 1 help is essentially the most basic of all help available, Level 1 technicians are able to help you log into your accounts reset passwords and other trivial tasks. This Level of support is usually outsourced to third world countries where the quality of English and technical knowledge is very poor. Very few hosts’ offer 24/7 Level 2 support (Zen Net Solutions is one of them). Level 2 technicians are proficient in internal server administration and programming and can assist almost all users with any queries they may have. As Level 2 technicians require some level of tertiary education it is much more expensive to keep them on 24/7 therefore most hosts employ them on a 9-5 basis.
Thirdly, there are certain SEO benefits to hosting within your target countries. As search engines identify websites origin based on their IP address it is essential for businesses targeting Australian customers to be hosted in Australia.
Zen Net Solutions servers are located in the E3 Pegasus facility in Port Melbourne. The centre was completed in December 2008 and is the panicle of Australian Data centres. Our current servers are Dell 1950 series with Dual Intel Quad Core Xeon E5410 2.33Ghz & 8GB DDR2 667 RAM automated daily backups take place at 0200 GMT +10 (low demand period).
All accounts come preinstalled with PHP 5.x (updated weekly), MySQL 5.x, Rapid deployment applications, Free Virus & SPAM scanning and 24/7 monitoring.
Zen Net Solutions is currently offering 3 different hosting packages:
For businesses with only a few pages on their site who don’t expect may visitors.
Best for database and template driven sites. If you expect more than a few hundred visitors to your site each month the Premium plan is probably for you.
For business who are serious about their online venture. If are looking at expanding your business, acquiring new customers or having a large site then the unlimited plan is for you.
